Some of the best customer service! The people at reception, in the bar and all through the hotel were so wonderful to us and helpful. The bride and bridesmaids stayed here the night before the wedding and for hair and makeup the morning of. The hotel was hosting 2 large events but the staff were attentive to all of our many many needs! The rooms are very spacious with equally spacious bathrooms which was particularly helpful for prepping 10 bridesmaids!
The Wheatbaker Hotel is a lovely place to stay! Upon entering the hotel you'll immediately notice that the ambiance is very relaxing and inviting. Rooms are tidy and the decor is modern, bathrooms are quite nice as well. The Wheatbaker really pays attention to their service. The manager is visible throughout the hotel gently making sure you are comfortable. Staff is amazing, they are very attentive and quick to respond to any requests you have. My only complaint is that the rooms are a bit small in comparison to their competitors and the gym is a bit small as well. Before staying there I had heard great things about their Tiger Prawns. After eating them I can say they lived up to the hype! You cannot come here without trying them. Cocktails here are okay. However, I would avoid ordering anything with more than 3 ingredients. Also wear a light sweater, the A/C is always on blast in the restaurant!
The customer service at a Clear Essence is unparalleled. Right from the gate, to the restaurant / bar, all the way to the spa, each employee you encounter is courteous, attentive, and anticipates your every need. The interior design, as well as the exterior landscaping, plays a huge role in creating the relaxing atmosphere you'd expect at a resort/spa. This place could easily become your home away from home.
This review is for the buffet. I went there for brunch on sunday in april.. And it was fantastic.. Good value for money.. And there was live background music.. The mango was awful though, very bitter! But good all round. I must say tha the outside bar is nice but the service is not 5 star.. They tookl ages to get our drinks and ages to respond to basic requests like a fork or mayonnaise. The staff were nice and pleasant, but I think they need more training on timing.!